Smoking is not allowed on motorcoaches and in the non-smoking sections of trains and ferries. Regular stops will be made for passengers who wish to smoke.

EU PACKAGE DIRECTIVE

It is a provision of this legislation that bookings that fall within its scope be protected and clients' money held in trust until such time as the tour has been completed. This is to protect passengers from the company's insolvency. We have arranged for passenger's money to be held at the Bank of Scotland, Park Circus Place, Glasgow, G3 6AN. An independent trustee has been appointed to administer this account.

CANCELLATIONS

The Company reserves the right to cancel any tour where the minimum number of passengers is not met. In such cases the limit of the Companys' liability to the Passenger is the return of any monies paid by the Passenger for the element of the holiday booked by the Company. In the unlikely event of cancellation by the Company we will endeavour to provide a minimum of 4 weeks notice. Where the Passenger cancels the tour reservation the effective date of cancellation will be the date on which the Company receives written notification of the Passengers' intention to cancel their tour reservation. In the event of cancellation by the Passenger a cancellation charge calculated on the scale below shall become immediately payable by the Passenger.

Period before Departure within which the Company receives written notification

Amount of cancellation charge expressed as a percentage of the tour cost

More than 30 days Deposit only
30-15 days 50% of tour cost
14-1 days 100% of tour cost
Day of departure 100% of tour cost

AIR TRANSPORTATION

Where air transportation is included this will be clearly shown. All air tickets must be issued by Prestige Tours Ltd. US Departure Tax, Customs User/Fee and any security charges are not included in the prices quoted. The number of seats is limited on each tour programme and are subject to availability. Once airline tickets are issued there will be a $150 fee charge for any alterations/changes requested by the Passemger.

LUGGAGE

The passenger may bring one suitcase and one carry-on bag per person. The Company will allow any additional luggage to be carried, subject to space being available. The Company will take reasonable care of Passengers' luggage, but limits its liability to a maximum claim or aggregate of claims of £500 for damage to, or theft or loss of Passengers' luggage. Suitable insurance is easily purchased and passengers are strongly advised to obtain this prior to travel.

MOTORCOACHES

The Company reserves the right to alter the type of motorcoach used on any tour and to substitute a smaller sized motorcoach in the event of less than 20 passengers travelling on any tour departure. The Company shall use its reasonable endeavours to provide the advertised specification of vehicle for all journeys although this cannot always be guaranteed.

ALTERATIONS BY THE COMPANY

Whilst the Company shall use its reasonable endeavours to provide your tour as planned, the Company reserves the right to alter itineraries in any way, and for whatever reason, or to vary hotel accommodation. In the case of hotel accommodation alternative accommodation of a similar standard will be obtained.

SUPPLIERS OF SERVICES

Tickets for steamships, aircraft, trains or other carriers which are obtained
by the Company on behalf of the Passenger are subject to the conditions of carriage of the individual carrier. The Company undertakes to select hotels, restaurants and coach companies which have a good reputation. The company will not accept or have any liability for the acts of omissions whether negligent or otherwise, of ferry companies, coach operators, hotels or any other person providing services in connection with the arrangements of the group/individual(s) unless such a person is employed by the Company or subject to the Company's direct control.

MISCELLANEOUS

If any provision of these conditions is deemed to be invalid, illegal or unenforceable under any applicable statute or rule of law, it shall to that extent be deemed omitted and the remaining provisions shall remain valid and enforceable and shall not be affected or impaired in any way. The Company is dedicated to providing Passengers with a reliable and fault free service. In the unlikely event that a Passenger wishes to raise any queries or complaints with the Company, such query or complaint should be raised in the first instance with the tour driver/guide, who will endeavour to resolve the situation to the Passenger's satisfaction. If any complaint cannot be resolved by the tour driver/guide, Passengers must address their complaints in writing to the Company within one month from the last day of the tour provided by the Company.

FORCE MAJEURE

The Company does not accept any liability for any loss, inconvenience or damage caused by war, threat of war riot or civil strife, terrorist activity, industrial disputes, natural disaster, fires, sickness, weather conditions, airport regulations, temporary, technical, mechanical or electrical breakdown of transport or any facilities contained within advertised accommodation, explosion of any nuclear plant or part thereof or radio activity/contaminationfrom such plant or events beyond the reasonable control of the Company.

JURISDICTION

These conditions shall be construed and interpreted in accordance with the
Law of Scotland and the Parties each submit to the exclusive jurisdiction of the Scottish Courts.